S1 Monitor scheduled maintenance from 2020-11-24 18:00 EST to 2020-11-24 18:45 EST
The scheduled work has been completed. We have verified that all customers synced successfully multiple times after the updates were completed. Customers should see no missing data.
Scheduled maintenance will be occurring during this window on some of our back end systems. Users may see that syncs of their data are paused during a portion of this window. Access to the monitor.sentryone.com will not be interrupted; however, during the pause in syncs there will be a delay in new data appearing. Once syncs are resumed all data will be caught up and there should be no gaps or missing data.
While the update window is scheduled for 3 hours, only 10-15 minutes of paused syncs should occur. Please reach out to support if you have any questions.